Assessing your Hotel Alpenpalace in South Tyrol

What our guests think about us

We are exceptionally pleased to be able to bring together so many happy opinions here and thank you so much for your time and for your valued trust.

Jonas Mairhofer & the Alpenpalace team

  • „Wonderful hotel..great attention to detail. Staff ALWAYS pleasant and helpful. Have been going every year, sometimes more than once since 2010. Speaks for itself."

    Family R. on Saturday, January 21, 2023

  • „Alpen Palace has been a hart warming experience for us since the setting is very nice, the staff is very friendly and dedicated an no details are left to chance."

    Mrs. B. on Wednesday, January 11, 2023

  • „My family and I were very impressed with our stay. Beautiful surroundings and a beautiful hotel. Staff were friendly and unobtrusive, they cared whether we had a nice stay. Our room was wonderful: clean, well appointed and with the most comfortable bedding. Our restful break was exactly what we needed."

    Mrs. C. on Tuesday, December 20, 2022

  • „It is a beautiful place, with great ambience, a very professional staff. It had all you need to recover your energy and your soul."

    Frau A. on Sunday, July 31, 2022

  • „Friendly staff, good food and best place to get away for a quiet relaxing time!"

    Mr. A. on Sunday, June 12, 2022

  • „Excellent as is not only going on holiday, but going somewhere you know the staff will not just treat you as a guest but look after you with care and attention. The best staff and management we have encountered. We have been to the Alpen palce around 17..18 times. Speaks for itself."

    Family R. on Wednesday, April 13, 2022

  • „Excellent Holiday. Personal, warm, detail oriented attentive service in a luxury mountain setting. A winter wonderland."

    Mrs. L. on Monday, January 31, 2022

  • „An absolutely incredible stay! We booked our five day-4 night stay online, even made spa treatment appointments (and later changed them)-all with no issues. Our room was fabulous, we had a private balcony, the bed was comfortable, the room was authentic and charming- with amazing NW views. The location was ideal . We went hiking in the mornings, and took advantage of the sauna, salt pools, hot tub, herbal sauna, steam room and salt steam room. In the afternoons. All the facilities were immaculate . The breakfast buffet and made to order options were delicious and dinner was always extraordinary. We’re already planning our next visit!"

    Mr. K. on Thursday, November 04, 2021

  • „Great experience again; top hotel, well balanced : delicious food, excellent spa & wellness All this in a great area with plenty of possibilities in the summer period."

    Mr. B. on Thursday, November 04, 2021

  • „This is a fine and nice hotel. Food is perfect, friendly staff, sweet and not to big hotel so they have still attention for their guests. We really liked it here, especially the little extra's who make your stay so much more precious. We are coming back!"

    Mrs. C. on Monday, September 27, 2021

  • „Superb home feeling hotel in a beautifull surrounding."

    Mr. V. on Thursday, July 15, 2021

  • „Nice people, great wellness, outstanding food top quality"

    Sig.ra B. on Monday, October 26, 2020

  • „This hotel offers every thing as a five star resort Impeccable service location is stunning Chossing a family run hotel for my vacation certainly makes us want return"

    Mr. B. on Monday, July 20, 2020

  • „Alpenpalace is a great concept. If you visit the hotel you will know what i mean."

    Mr. V. on Sunday, July 12, 2020

  • „Wonderful hotel kids friendly and very friendly staff!"

    Mrs. G. on Friday, February 14, 2020

  • „Always very pleased with everything. Staff are impeccable. We gave been coming since 2010..often twice or 3 times a year..that speaks for itself."

    Family R. on Saturday, January 18, 2020

  • „The garden is very pleasant for a good rest, the spa installation and the swimming pool is also very nice and one important thing is that even at the end of july the spa is not too crowded. The half board is impressive and all the dishes are succulent. The hotel is very well located (not too touristic area and very nice place to discover the beauty of the aurina valley and natural park. Air conditionning (at least in the restaurant would be a plus)"

    Mr. L. on Monday, August 19, 2019

  • „From the moment we arrived until the moment we left we arrived in a warm bath of friendliness. We really enjoyed our stay very much. Excellent dinner and breakfast service by Nathalie, the bartender from Sicily that made us signature cocktails on the second day and the beautiful environment in the Dolomites. We’ll come back!"

    Mrs. E. on Friday, July 26, 2019

  • „This is a great hotel that defenitely knows what hospitality is. The staff is great, the food and service superb. The Spa & wellness are outstanding and very clean. Dogs are very welcome. Overall a lovely hotel that I would highly recommand and certainly will visit again!"

    Mrs. V. on Sunday, March 17, 2019

  • „Lovely luxurious hotel with friendly staff and great spa facilities close to slopes!"

    Mrs. S. on Sunday, February 24, 2019

  • „very pleasant atmosphere to enjoy and relax the stay, great service"

    Mr. N. on Saturday, February 23, 2019

  • „Fantastic!"

    Family P. on Saturday, February 16, 2019

  • „Our stay at the Alpen Palace for my wife's \"special\" birthday could not have been more perfect. The room with an exceptional mountain view that I requested was delivered in style with an upgrade to a superb suite for which my wife was over the moon and I am forever in your debt for that alone. The Spa and the hotel facilities are indeed exceptional and the level of service and attention provided by the staff were the best I have experienced. I would not hesitate to recommend this hotel but next time we will stay for longer."

    Mr. A. on Sunday, February 10, 2019

  • „Definitely recommend, absolutely not to be missed, very enjoyable, good food, excellent service, polite staff, excellent rooms, easy accessible everything, not to be missed. Jack"

    Mr. Z. on Wednesday, January 09, 2019

  • „Beautiful hotel in beautiful settings with absolutely impeccable service a real 5* hotel"

    Mr. G. on Wednesday, January 09, 2019

  • „We have visited Alpen palace on numerous occasions and have never been anything other than delighted and impressed with the overall professional and personal service they offer. Always a delight."

    Family R. on Thursday, December 27, 2018

  • „Wonderful stay. Super staff, location and facilities. Highly recommended. "

    Mr. M. on Tuesday, August 28, 2018